Out of hours, the NHS helpline is available for patients with an out of hours medical concern – they can be contacted by calling 111.
In a medical emergency call 999.
Information about common conditions:
Our doctors and nurses are happy to answer your questions about any problems you can think of. Please feel free to ask us any questions, no matter how embarrassing or awkward you think these might be. Our staff have a lot of experience with many different problems and are hard to shock!
We at Beacon Medical Group, are trained to ensure that information about you and any care or treatment you receive from us remains confidential.
If you are younger we would often expect you to come with your parent or carer, but if this is not possible we are happy to see you on your own. We will need to explain to you your diagnosis once we have listened to and examined you and we will need to be sure that you understand the treatment we propose for you. For certain treatments such as vaccinations (usually an injection), we would often request that parents or guardians give us permission. This may not always be appropriate or essential, but we would discuss this with you first. Sometimes it can be helpful to work with other services to give you the best possible care, but we will check with you first to ensure you are happy for information to be shared. We will not speak to your parent or guardian without your permission except in a rare situation where we are concerned for your safety of that of someone else.
Any other questions:
If there is another area you would like more information about, then please get in touch by emailing firstname.lastname@example.org or booking an appointment to discuss this with one of our team.
**A big thanks to Dr Jane Martin & the rest of Morrab surgery for kindly letting us adapt their webpage :)**