Out of Area Patients

Due to the distance that you live from our surgeries, if you are unable to attend a Beacon Medical Group practice, a doctor will NOT be able to visit you at home.
You will be able to request a home visit through NHS 111 who will triage your requests and make arrangements for a local GP to visit you if that is indicated. Please be aware that the GP visiting you may not have access to your clinical record and medical history.
The services and providers of Community Services often vary from area to area. Therefore, the Community Services available to you may differ from those offered and attached to the Beacon Medical Group
We will endeavour to provide routine appointments at a convenient time for you but due to demand, this is not always possible. Therefore, we may not be able to accommodate travel time or other commitments.

As with most GP surgeries, the Beacon Medical Group does not take requests for prescriptions over the phone, but you can request a repeat prescription through our website. We would ask you to note, however, that if there are any issues with your regular medication, you may be asked to come back later in the day to collect an item. All urgent prescription requests will need to be picked up from Plympton Health Centre or Ivybridge Medical Centre. We are unable to send them elsewhere.
Our Urgent Care Teams are based at Plympton Health Centre and Ivybridge Medical Practice. In the event that you need an urgent appointment, you will be offered a telephone call from one of our clinicians, which may lead to you being offered an appointment at any of our sites according to availability.

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