Improving Access for Patients

From Monday 11th November, the way we arrange your care at Beacon Medical
Group is changing.
Under the new system, all requests for GP-related care (including appointments) will
be dealt with on the day. In most instances, you’ll also get the care you need on the
day it’s requested – but by the end of the next working day at the latest.
The changes also mean you’ll find it easier to make an appointment and wait less
time for an appointment.
As well as changing the way we manage requests for appointments, we’ve
introduced an easy-to-use ‘Online Consultation’ system. If you choose to use
Online Consultation, you’ll still get the care you need that day (or by the end of the
next working day). However, it cuts out the hassle of calling the surgery (and dealing
with phone wait times) and helps you avoid unnecessary trips to the surgery.

If you have any queries, please email

Did you know we are a research-active organisation?

Visit our research pages here to find out how you can get involved in clinical trials.
Many of the research studies we currently offer to patients focus around management of long-term illnesses such as diabetes, prevention of future ill-health, and treating common conditions such as heartburn.

Welcome to the Beacon Medical Group

The Beacon Medical Group is home to six GP surgeries; Plympton Health Centre, Chaddlewood Surgery, Glenside Medical Centre, Ivybridge Health Centre, Wotter Surgery and most recently Highlands Health Centre following a merger that took place in October 2018.

If you have a medical emergency and are trying to contact us out of hours call 999 immediately.

If you are looking to register as a new patient click here and complete a Registration Form.

At the Beacon Medical group we aim to provide you with the right services, by the right people, at the right time and therefore offer patients;

Extended opening hours to help you book appointments at times suitable for you. View your surgery’s page for specific opening times.

The ability to order repeat prescriptions, view your patient records and book appointments online. Find out how to set up your online account here.

Improved Access offering weekend and evening appointments.

A ‘No Waiting Room’ initiative so you can be seen by Practice Pharmacists, Advanced Paramedic Practitioners, Nurse Practitioners and General Practitioners, providing patients with the right specialist, at the right time. Find out more about our Urgent Care Team.

Specialist Musculoskeletal services.

A minor injury unit based at our Ivybridge Health centre, reducing the need for trips to the Emergency Department.

Read more about Beacon Medical Group»

We constantly strive to improve our services to ensure we are delivering the best for our patient’s needs. Please take the time to let us know what you think about us by completing our short patient survey» Your views matter to us!

Your practice, your say

With so many changes ahead we want to make sure we design services around you.

Latest news

‘New and improved Urgent Care Team to be based at Glenside Medical Centre’   Beacon Medical Group is proud to be relocating our successful Plympton based Urgent Care Team (UCT) to Glenside ... Read More
August Bank Holiday Pharmacy Opening Times 2019 Unsure of your pharmacy’s opening times during the May Bank Holidays? Use the guide below to check your pharmacy's opening times. Click to enlarge. Ivybridge & South Ham... Read More

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