Behind the scenes Beacon has invested in training and redesigned support teams to give patients a safe, efficient and consistent offer. Each year we host over 80 clinical placements in an aim to showcase what general practice can offer and to strengthen our workforce. Through Primary Care Home we have reached out to others working in our community to provide better wraparound support and to bring local community groups into the care of our patients. This approach and ethos attracted other neighbouring practices who were interested in our local focus and the support we offer to patients and to our staff.
Beacon has received positive attention nationally and has been recognised in several awards ceremonies and on stage providing insight to other practices across the country. Each year our Friends and Family feedback has continued to be high at over 84% patients recommending us to friends and family. However, we are on a continuous drive to keep improving and to provide the best service we can.
