Contact us

APOLOGIES  Due to a technical error the email address previously given in a recent letter for comments was incorrect. The address to use is We apologise for any inconvenience caused.

You can contact any of our surgeries by phone, email, online or in writing. See the below information for details.

We also have social media channels so you can follow us on Facebook at Beacon Medical Group or Twitter at @Beaconmedgroup

Contacting us by phone

You can call our surgeries during our opening hours with any enquiry or concern. Click on your chosen surgery below to find out the opening hours and telephone number.

Plympton Health Centre, Ivybridge Medical Practice, Chaddlewood Surgery, Wotter Surgery, Glenside Medical Centre

If you are calling us to find out your test results please call us after 11.00am as this is a quieter time for us.

Alternatively, you can register for our online services which enables you to make appointments and order repeat prescriptions online.

The NHS helpline is available for patients with an out of hours medical concern  – they can be contacted by calling 111.

In a medical emergency call 999.

Using our online services 

By registering to use our online services you will be able to make appointments online to see your doctor at a time convenient to you. It also allows you to order repeat prescriptions without the need of coming to the surgery, as well as view your medical records.

 Register now

General Enquiries

If you would like to contact us about anything you’ve seen here, or if you want more information about us, please contact us using the phone numbers provided.

If you wish to raise a complaint, please see our complaints procedure.

If you have a query related to the recently announced changes to accessing our services, please email

Writing us a letter 

You can also contact us in writing. Postal addresses can be found on the individual surgery pages.

Plympton Health Centre, Ivybridge Medical Practice, Chaddlewood Surgery, Wotter Surgery, Glenside Medical Centre

Joining the PPG 

If you would like to help us shape our services and make improvements to the way we do things you can join the Patient Participation Group. There is one operating in Plympton and another in Ivybridge.

Find out more about joining the PPG

Making a comment, complaint or suggestion

We want to know if you have been dissatisfied with the service you have received from us. If you have any comments or suggestions, or would like to make a complaint you can find out how to do so here.