If you are registered with a GP practice in England you will already have a Summary Care Record (SCR), unless you have previously chosen not to have one. It will contain key information about the medicines you are taking, allergies you suffer from and any adverse reactions to medicines you have had in the past.
Information about your healthcare may not be routinely shared across different healthcare organisations and systems. You may need to be treated by health and care professionals that do not know your medical history. Essential details about your healthcare can be difficult to remember, particularly when you are unwell or have complex care needs.
Having a Summary Care Record can help by providing healthcare staff treating you with vital information from your health record. This will help the staff involved in your care make better and safer decisions about how best to treat you
You can access online ordering via the NHSApp or systmonline. Your online log-in enables you to book appointments, request prescriptions and to view sensitive information from your health record.
We have a duty to protect your information and therefore ask you to come to the surgery with proof of your identity and of your address to request a new username and password. If you can’t get into the practice you might prefer to use the NHS App service. This app is quicker to sign up to, particularly if you have photocard ID such as a driving licence or passport. Many patients prefer to use this system rather than queue at the desk or on the phones.
GP records include information about your medication, allergies, vaccinations, previous illnesses and test results, hospital discharge summaries, appointment letters and referral letters.
You can access your GP records, and nominate someone you trust to access them, through GP online services.
Book or cancel appointments online with a GP or nurse
Order repeat prescriptions online
View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
View clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters
Get self care advice
The service is free and available to everyone who is registered with a GP.
You can register to sign-up to use our online services. To finalise the set-up, please visit your surgery with proof of identity, either a passport or driving licence as well as proof of address such as a utility bill.
By signing up you will be able to book blood test appointments online at a time that is convenient for you. It also allows you to order repeat prescriptions without the need to come to the surgery. You can also view your medical records.
To register your interest complete the below contact form, which will be sent directly to your surgery. Please allow 48 hours for your form to be received and then visit your surgery with your ID documents to complete the registration. Once you have finalised the set-up by showing your proof of identity in person at your surgery the Patient Advisor will be able to issue you with a log-in user name and password.
There are a number of different services for people who need internet training such as UK online centres. Others are provided by local authorities, colleges and charities. The best place to start would be your local library.
Get tips on this website to help you become a more confident internet user, including how to keep yourself and others safe online.