Social Prescribing

We know that a person’s health and wellbeing is affected by many things, including social, economic, and environmental factors which are often identified as non-medical problems or social problems. Social Prescribing Link workers offer people time to explore those factors which are affecting their health and to find out what really matters to them; they take a holistic approach, supporting people to take greater control over their own health and wellbeing.

Social Prescribing Link workers, link into the local communities in the areas where they work. They have knowledge and connections with many local groups and organisations. The Social Prescribing Link Workers role is to provide advice and guidance, and through getting to know the person to connect them to those community groups and statutory services the person feels would be helpful to them, for any practical and emotional support needed.

Social prescribing works for a wide range of people, including

  • Those with one or more long-term conditions
  • Those who need support with their mental wellbeing
  • Those who are feeling lonely or isolated
  • Those with financial and housing issues
  • Those who need practical support
  • Those who want to improve their own health
  • Those who are looking for support and interest groups
  • Those who need support with work, education, and training
  • Those who require a foodbank voucher
  • Those who are carers or supporting others in some way
  • Those who are Veterans

Self-Referral

If you feel that this service could support you, please complete the self-referral form online below.

What happens next is that you will receive confirmation by text or letter that your referral has been received by the Social Prescribing Service. When an appointment slot is free a Social Prescribing Link Worker will contact you to introduce themselves and arrange your first appointment.

You are also able to contact the Social Prescribing Service prior to an appointment if you have a question in relation to the service. You can call through and leave a message at reception to be passed through to the Social Prescribing Service who will contact you when available.

Here are some examples of some ways in which Social Prescribing has helped Beacon’s Patients

  • We have been there to listen and offer advice
  • We have referred patients to appropriate counselling support
  • Supported patients to reduce their bills and find out about their entitlement to benefits
  • Referred patients for debt advice
  • Supported people to become involved in local social groups and to obtain befriending support
  • We have referred parents for family support and support around their child
  • We have signposted patients to local interest groups such as active men, arts and crafts, photography etc.
  • We have advised patients of peer support and counselling relating to their cancer diagnosis
  • Where people meet the criteria, we have been able to support them to obtain grants to help purchase necessary items
  • We have given advice and support around being a carer, carers support and other support that might be available to the family

Have you recently used this service?

If yes, we would appreciate you taking a few moments to complete a brief questionnaire in order to help us improve the services we offer to our patients. We would like you to think about your recent experiences of our service.

Please do not put any identifiable data such as names, DOB appointment date or time. By completing this form you are agreeing for this data to be shared with the Web provider and the practice to share in reports and with outside organisations to support feedback improvements.

Social Prescribing Feedback

Were you aware of your referral to the Social Prescribing Service?
Do you feel that you were seen in a reasonable time by the Social Prescribing Service following your referral?

Musculoskeletal Service

Musculoskeletal (MSK) problems are very common in General Practice, accounting for 15% of all consultations in Primary Care. Historically it has sometimes been a problem for MSK patients to get rapid access to the right treatment at the right time.

At Beacon we aimed to address this by creating the musculoskeletal service. This consists of two parts; The First Contact Physiotherapy (FCP) service and the GP with special interest (GPwSI) led intermediate care service.

The FCP service allows rapid access to experienced Physiotherapists who form part of our Urgent Care Team. In the mornings they triage all acute musculoskeletal problems coming through the online consultation platform and via the phone while in the afternoons they see those patients who need face-to-face assessment where they can advise them on treatment and direct them to other services.

The GPwSI intermediate care service was set up 6 years ago to act as a ‘halfway’ clinic between Primary Care and Orthopaedics. The majority of MSK patients do not need operations. Rather they need to see an experienced clinician with access to specialised imaging so a correct diagnosis can be made and evidenced based advice given on the best treatments available.


The Team

Dr John Fotheringham

About

Zimbabwean born, John is the Beacon clinical lead for the MSK service. He qualified in South Africa in 1991 and settled in Devon in 1998. A keen sportsman himself, he developed an interest in Sports injuries on the back of dealing with his own injury problems in Rowing, Rugby and Triathlon.

He has worked for a number of Professional Rugby Clubs and Provinces both here and in New Zealand and completed an MSc in Sports Medicine through Bath University in 2010. He works two days a week for Derriford Orthopaedics and Sentinel doing MSK Specialist clinics and two days for Beacon. His sporting passion is now Mountain biking specialising in quirky multi- day races off the beaten track.

Dr Rebecca Evans

About

Dr Becky Evans is a GP and GP with Special Interest (GPwSI) in Musculoskeletal Conditions based in Ivybridge. She obtained a diploma in Sports & Exercise Medicine from the University of Bath in 2011.  Becky started working as a GP with a specialist interest in patients with foot & ankle problems in 2016.  She has provided pitch side medical cover to local rugby teams including Newton Abbot & Plymouth Albion over the last 10 years & has been the Team Doctor for Devon’s junior, Senior & Women’s rugby teams for the last 6 years.

She also provides medical support for charity expeditions all over the world. This has included climbing Kilimanjaro, cycling across Vietnam & Cambodia, trekking the Grand Canyon & supporting wounded servicemen & women cycling across France on the Help for Heroes bike ride.  She is a keen gig rower & cyclist & has competed in the gig rowing world championships for the last 8 years.

Will Hawling

About

Will graduated from Hertfordshire University in 2007. Having work extensively in the NHS in numerous setting since, then he has developed an in-depth knowledge of various musculoskeletal conditions and how to treat them.

As well as working for Beacon Medical as a Specialist Physiotherapist in the MSK service, Will is a senior physiotherapist at Derriford where he manages a full caseload of complex conditions and leads a team of junior staff. Will has been a physio for the Devon Schools rugby teams and currently works evenings and weekends in local private clinic.

In addition to this he is undertaking his MSc in Applied Professional Practice and when not working, you’ll find him down by the beach with his young family, running over the moors or glued to the TV watching the Exeter Chiefs!

Paul Atkinson

About

Paul Atkinson graduated as Physiotherapist in 1993 whilst serving in the Royal Navy. He has since worked in a variety of Musculoskeletal, outpatient roles. For the past 20 years he has mainly worked in Professional Football and Private Practice as a Physiotherapist latterly serving as First Team Physiotherapist for Plymouth Argyle FC from 2010 until 2019. He completed a Post Graduate Diploma in Sport and Exercise Medicine at Cardiff University in 2010 and joined Beacon Medical Group earlier this year.

Claire Hobson

About

Claire Hobson qualified as a Physiotherapist from Kings College London in 2004 after gaining a degree in BSc (Hons) Sports Science at Kingston University. Claire joined Beacon Medical Group early this year and prior to this she gained extensive experience and musculoskeletal knowledge working at University Hospitals Plymouth NHS Trust, The John Radcliffe Hospital in Oxford, Central Surrey Health in Surrey and in Sydney, Australia.

Claire has developed a specialist interest in treating sports and lower limb injuries; she also has an interest in treating patients who have shoulder pain after breast or lymphatic surgery. Claire has completed post graduate courses in sacroiliac dysfunction, shoulder instability, knee injuries, foot, and ankle injuries, running injuries as well as strength and conditioning courses. Outside of work Claire keeps herself fit by running, paddle boarding, inline skating and pole fitness.


Accessing the MSK Team

FCP service

  • This should happen automatically once an online consultation or telephone call has been made to the practice.
  • PLEASE NOTE the FCP service is primarily for acute (new) musculoskeletal problems and NOT for chronic (on-going or lifelong) problems, which are best dealt with by your own GP.

The intermediate care service

  • The service covers shoulder, hip and knee problems primarily but we will offer advice to your own GP about other joints from time to time
  • This service is accessed once the usual conservative treatment measures have been tried and investigations that are open to GP’s have been done such as X-ray.
  • Patients who may need hip or knee joint replacement will be automatically channelled into the service as it is local health authority stipulation that all patients requiring hip or knee replacements must go through an intermediate service.
  • Going to see a consultant privately will not help you expedite your operation on the NHS waiting list, all patients still have to go through an intermediate clinic
  • We have full access to MRI, diagnostic ultrasound and ultrasound or X-ray guided injection via Derriford. This is NOT available to any other GP practices and we are the only Practice locally, which offers an intermediate service in-house.

What is Physiotherapy?

Physiotherapists are highly trained healthcare professionals working alongside GP’s to provide help and advice on a range of musculoskeletal conditions. Physiotherapists are experts in movement involving muscles, bones and joints and many GP practices are using them to help manage musculoskeletal conditions effectively from the outset.

Most musculoskeletal pain simply requires a comprehensive strengthening exercise program. Following an in-depth assessment you will most likely be asked to perform a set of exercises at home, or in the gym. Adhering to the specific exercise program may cause discomfort initially, but this is normal and continuing them will help with the pain in the long term – however if you are concerned, it is important that you contact them to discuss your symptoms.

Success and physiotherapy is determined by how much effort YOU put into the exercise and advice you are given. The physiotherapist cannot make you better, they can only advise on how YOU can improve your symptoms. Working hard with physical exercises takes time and commitment, and you may need several sessions over three or four months to see any improvement. Think of it like Guitar lessons, it doesn’t matter how many Guitar lessons you go to, if you don’t practice you will never play the Guitar.

On occasion physiotherapists may use manual therapy or “hands on treatment” to help pain and stiffness, and to encourage better movement, but passive treatments such as these are only used in conjunction with physical exercise. PHYSIOTHERAPY IS NOT MASSAGE.

Physiotherapist can arrange for investigations such as X-rays to be undertaken if needed via your GP. Some are trained to use injections, which have been shown to ease pain, but again these are only used in conjunction with exercise. The injection is never the treatment; it merely facilitates the exercise program. You can speak to a physiotherapist using the e-consult pathway who will be able to supply you with specific exercises dependant on your condition and if necessary can arrange for you to be seen at a local surgery. You can also self-refer to physiotherapy via the self-referral form.

Child health clinic

We offer a mother and baby check at 6-8 weeks which is carried out by one of the doctors at the surgery. This check is to make sure that your feel well and that you are recovering properly. Your baby’s weight and length will also be checked at this appointment.

Please make sure that you bring your baby and the red child health record book to this appointment.

Minor Injuries

The Minor Injuries Unit operates from Ivybridge Medical Practice and is open from 8am-6pm Monday to Friday. It is available to all residents – not just those registered with Beacon Medical Group. Members of the public can call 01752 690777 to book a same-day appointment, avoiding any unnecessary waits.

If you are unsure whether we offer a specific service, please call your surgery direct.

We can assess and treat Minor Injuries such as:

  1. Sports injuries, minor sprains, strains  
  2. Cuts and bruises (including stitching and glue)
  3. Joint pains
  4. Minor head injuries – with no loss of consciousness (assessment only)
  5. Eye problems – removal of foreign body, conjunctivitis
  6. Minor burns and scalds
  7. Wound infections
  8. Insect/animal bites
  9. Allergic reactions
  10. Superficial splinters

The MIU nurses are NOT able to provide

  1. X-Rays
  2. Repeat prescriptions
  3. Travel Vaccinations
  4. Medicals
  5. Sick Certificates

Station Road, Ivybridge, PL21 0AJ. (01752) 690777

Directions from the A38 Exeter bound

  • Branch left, then merge onto the B3213- IVYBRIDGE
  • At the Roundabout take the 3rd exit onto Western Road
  • Carry the road straight
  • At the Roundabout take the 2nd exit onto Marjorie Kelly Way
  • At the Roundabout take the 2nd exit onto Leonards Rd
  • At the Roundabout take the 1st exit onto Fore Street
  • Keep right onto Erme Road
  • Go straight at the junction onto Station Road
  • Ivybridge Medical Practice is on the left hand side