The practice keeps information about you, your health, treatment and care. Health records are held on paper and electronically. We have a legal duty to keep accurate health records. Personal information must be kept confidential and secure in line with Data Protection Legislation and Regulation.
This is information that can identify you and includes:
We may also ask for other information, such as whether you have a disability, your religion or beliefs, sexuality and race. This helps us plan to meet any particular care needs.
The practice must manage your personal information in line with the:
UK Data Protection Act 18 EU General Data Protection Regulation (GDPR)
We must be clear about the legal basis for processing your information and we record this. Our staff members are trained to handle your information correctly and protect your privacy. We aim to maintain high standards and we regularly check and report on how we are doing. Where we, as a practice, find that we fall below the acceptable standards we investigate and report serious incidents to the Information Commissioner’s Office (ICO).
For Beacon staff to be involved in your treatment we need to have accurate and up to date information to assess your health and provide you with care. As a GP practice, we have been authorised by the Government to provide healthcare and as such must keep accurate records for this care. Under GDPR our legal basis for holding this information is Article 6(1) (e) and 9(2) (h).
You may receive care from staff from other care organisations – such as Devon Doctors, Livewell South West and University Hospital Plymouth NHS Trust – and it will be necessary for us to share relevant information with them to insure that your care is optimised. This will include other health care, social care and educational organisations. Your identifiable information will only be shared for direct care purposes.
Your medical records will be searched by a computer programme so that we can identify patients who might be at high risk from certain diseases such as heart disease or unplanned admissions to hospital. This means we can offer patients additional care or support as early as possible. This process will involve linking information from your GP record with information from other health or social care services you have used. Information which identifies you will only be seen by this practice.
Your health information is never collected for direct marketing and is not sold on to third parties. We do not use your information to make automated decisions with no human intervention.
This personal information forms part of your health record (a lifelong record) and needs to be kept to enable general practice to provide a high standard of care to you. Information is held for specified periods of time as set out in the Records Management Code of Practice for Health and Social Care 2016 – NHS Digital.
We ensure the security of your information held on our computer systems and areas where paper records are held are robust to prevent unauthorised access.
You have a number of rights under the Data Protection Legislation:
Sometimes we need to pass on your information by law, for example:
We may use your information to help look after the health of the public and to make sure that our services can meet future patient needs. Your information may also be used to help us to:
NHS Digital is developing a new system to support the national data opt-out which will give patients more control over how identifiable health and care information is used. The system will offer patients and the public the opportunity to make an informed choice about whether they wish their personally identifiable data to be used just for their individual care and treatment or also used for research and planning purposes
If you have any questions or concerns about how we manage your Information then please contact our Data Protection Officer.
Data Protection Officer Beacon Medical Group,
Plympton Health Centre,
Bex Lovewell, Data Protection Officer
Sentinel Healthcare Southwest Community Interest Company
c/o Express Diagnostics & Treatment Services, 6 Research Way, Plymouth, PL6 8BU
The UK regulator for Data Protection Legislation can be contacted as follows:Information Commissioner’s Office (ICO
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